Offering designer clothing for women and men, Club Monaco has become the go-to destination if you’re on the lookout for comfortable and luxurious fabrics cut in stylish designs. The retailer sells a great selection of products, including dresses, sweaters, skirts, swimwear, accessories, and shoes, so that you can build outfits from scratch in just one shopping session.
Thanks to the retailer’s online section, you can renew your fashion collection from the comfort of your home. The sale section is worth checking out as it always includes something at reduced prices so that even fashionistas on a budget can stock up on new styles.
To make sure you benefit from a complete shopping experience, Club Monaco offers various shipping services, and that’s what we focus on today.
Club Monaco Home Delivery Options and Fees
If you’re a fan of online shopping and want to benefit from its convenience even when it comes to Club Monaco, you can do so via its online store, clubmonaco.ca. You can choose between several shipping methods when placing your order, as we will see below.
- Standard shipping
When choosing this shipping option, it usually takes 5-7 business days for the order to arrive. The shipping fee is $8.
- 2-day shipping
If you place your order before 3 p.m. EST, you can opt for 2-day shipping. When an order is shipped via this method, it should arrive, as the name suggests, within two business days. However, it will cost you more as the shipping fee is $20.
- Next-day shipping
In case you are not on a budget and don’t mind paying more to get your order shipped as fast as possible, you may want to consider the next-day shipping. To benefit from this service, you will have to place your order before 3 p.m. EST and pay a $25 shipping fee.
- Saturday shipping
Club Monaco also offers Saturday delivery, which means that if you place your order between Thursday 3:01 p.m. EST and Friday 3 p.m. EST and select this method, it will be delivered on Saturday. The fee for this service is $35.
- Club Monaco Free shipping conditions
You can also benefit from shipping if you meet specific criteria. This offer applies to all full-price merchandise orders, as well as when you purchase sale items that total $99. Even if your order includes a sale item and a full-price item, you will still benefit from free shipping. However, the offer applies to standard ground shipments only. For more details regarding exclusions, make sure to check the above-mentioned page.
All the shipping times we’ve mentioned are just estimates, and they may vary depending on the credit card approval, address verification, and order processing time.
To get a better idea of when the order arrives, you can track its status by going to My Account, and then to View Order History. Next, click on the order that interests you for its details, including its tracking number, which will take you to the courier’s website, where you can learn more about the progress of your shipment.
Club Monaco Returns & Exchanges
Sometimes, the items you receive may not fit or be to your liking. Fortunately, you can return them for a refund or an exchange. You can do so directly in any Club Monaco store in Canada or via mail with the original receipt within 30 days of purchase.
If you want a refund, keep in mind that original shipping charges are non-refundable. Plus, a $5 fee will be deducted if you use the shipping label provided by Club Monaco. In case you pay for the return postage yourself, no costs will be charged. The refund will be made to the original form of payment.
The items you return must be in new condition, unworn, and unaltered. They must not be washed and should be accompanied by the original invoice. Select items, such as final sale items, wetsuits, masks, household items, and toiletries, are not eligible for returns and exchanges.
If you want to return an item via mail, use the online form to make a return online. Returns can also be made directly in-store as long as they comply with the retailer’s return policy. Use the store locator on their website to find a Club Monaco store nearby. It is important to mention that purchases made using PayPal cannot be processed in-store and must be returned through UPS.