An office requires supplies on a regular basis. So whether you need to stock up on ink and toner, writing instruments, office machines, or furniture and decor, the collection at Hamster Canada has your needs covered.
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The retailer offers a wide variety of office supplies so that you can feed your needs in a single session. Moreover, Hamster runs deals frequently, and the online store even features a Promotions section where you can find clearance and weekly sales.
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To improve your shopping experience even further, the retailer ensures delivery services so that you can shop from the comfort of your home. Here is what you need to know about online shopping and delivery at Hamster Canada.
Hamster.ca Home Delivery Time and Fees
Running out of ink or toner just when you need it the most might delay an entire series of work-related processes. Stocking up on the office supplies you need is the thing to do to avoid such unpleasant situations, and thanks to Hamster Canada, you can do so without breaking your wallet.
Besides the many products you can choose from, you can also benefit from home delivery services. The online shopping process is not different from the one at other retailers. Start by signing in and then continue by adding the items of interest to your shopping bag. Once you have done so, proceed to checkout, provide the details required, and place your order.
- Shipping fee
For online orders under $75, excluding taxes and coupons, you will pay a fixed fee of $7.50. In some cases, additional fees may apply. For example, if the order exceeds the weight or size standards of the retailer’s carriers. This may happen when you order furniture, several boxes of paper, and other such items. However, Hamster will contact you if additional charges are required for your order.
- Free shipping conditions
You can benefit from free delivery anywhere in Canada when your order is over $75, excluding taxes and coupons. In such cases, you should see that there is no shipping fee during checkout.
- Delivery time
Hamster typically delivers consumer orders by Canada Post. Depending on the delivery address, the order may take 2 to 7 days to arrive. If you place your order in the morning, it will be shipped the same day. If you place it in the afternoon, it will be shipped the next day.
You will receive an email notification when the order leaves the retailer’s distribution center. You should also receive a tracking number from the carrier.
According to the information available on the retailer’s Shipping and Delivery page, other delivery options should be available soon, including in-store pickup and direct delivery to the post office.
Returns
If the items you ordered and received don’t match your expectations, you can return or exchange them. In order to get a return authorization number, you will have to contact customer service. They should issue this number within 48 hours. You can return or exchange the items within 30 days from the delivery date, and the items should be intact.
The customer assumes the return fee, except for when the order includes defective products or any errors on the retailer’s part. If one of these two situations applies, the retailer will ask a carrier to pick up the goods at your home or office. Hamster will assume the delivery fee of any replacement product shipped.