Headquartered in Toronto, Ontario, and with locations across Canada in all ten provinces, Penningtons offers a great selection of plus-size clothing for women. It operates over 100 stores across Canada as well as an online store so that you can enjoy your favorite styles even when reaching a physical store is not possible.
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Where to find a Penningtons store?
You can shop from this retailer stores located in Toronto, Raquel, Calgary, Edmonton, Winnipeg, London, Regina, Saskatoon, Janice, Laval, Moncton, Ottawa, Barrie, Hamilton, Montreal, Oshawa, Kingston, Kitchener, Sudbury, Victoria, Windsor, Gatineau or Brantford.
The retailer’s collection includes denim styles, lingerie, seasonal wear, and sportswear, to name a few. Penningtons offers various types of deals throughout the year, and thanks to the online store’s sale section, you can always refresh your wardrobe while benefiting from reduced prices.
In order to provide its customers with a complete shopping experience, the retailer ensures delivery services, and that’s what we focus on today. Here is more on how to place an order and have your Penningtons must-haves delivered to your door.
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Penningtons Ship to Home
Does it feel like your wardrobe is a step behind? With Penningtons.com, you can update it without even leaving your home. Although operating a significant number of physical stores across Canada, the retailer also runs an online store where you can easily place an order.
If you don’t have an account, simply create one, and if you have one, just log in. However, none of these two steps is mandatory as you can also place an online order as a guest.
Next, add the desired items to your shopping cart and proceed to checkout. You will then have to select the shipping option and payment method desired. Some of the payment forms accepted are Visa, PayPal, Apple Pay, and MasterCard.
Once you have taken all the required steps, hit the submit order button. You should receive a confirmation email and then another email when the order has been shipped. Speaking of shipping, orders purchased at Penningtons.com can be shipped only to locations within Canada at this moment. Delivery is fulfilled by Canada Post on business days, excluding holidays.
Unfortunately, the retailer does not offer express shipping, and an order typically arrives within 5 – 7 business days via the current shipping service available. In some cases, it can take an additional 2 – 3 business days.
How do you get free shipping from Penningtons?
The shipping fee is $8.95, but you can benefit from free shipping if you meet certain criteria. This promotion is valid for orders over $59. Plus, when you purchase Penningtons Gift Cards, they are shipped by regular postal service without any shipping fee.
As we’ve said above, you will receive several emails after placing your order, and one of them should include notifications to track the status of your order. Use the Order Status page to check the progress of your shipment.
In-Store & Curbside Pickup
When purchasing online at Penningtons, you will also have the option to pick up your order in-store or curbside. This will save you time as you will skip the line and money since the service is free.
To benefit from this order, just shop online as usual, proceed to checkout, and then select the “Pickup In-Store” option. You will receive an order confirmation email followed by an email notifying you that the order is ready for pickup. Go to the selected store to pick it up only after receiving this email.
Once you’ve reached the store, go to the in-store pickup location to collect your order. In case you selected curbside pickup, call the store to let them know you’ve arrived for your curbside pickup and an email associate will bring the order to your car. Ensure to have a government-issued photo ID and the order confirmation email ready as required.
Online orders are held for five days from the date the order was processed and the “Ready For Pick Up” email was sent. If you don’t pick it up within this time frame, it will be canceled.
Penningtons Free Returns and Exchanges
Not happy with the items you received? Whether they don’t fit or they simply aren’t what you expected, you can return them for a full refund or exchange within 30 days from the date of purchase.
To benefit from a refund or exchange, make sure you only return the items that have not been used, worn, or altered and that still have their price tags attached. Some items don’t qualify for refunds or exchanges, and they include but are not limited to shapewear, panties, swimwear, final sale products, and jewelry.
Online orders that have been picked up in-store can only be returned or exchanged in-store. If you want to return an online order that has been shipped by mail, you can do so either by mail or directly in-store. Whether you return it in a physical store or by mail, you won’t pay any return fee, as long as you return it within Canada.
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